Meagan Packard

About Meagan Packard

Customer Success

Meagan is Senior Customer Success Manager for Tropic, a pre-series A software procurement as a service company. Since joining the company in 2020 as their first customer success hire, Tropic has more than doubled in size and revenues. Most of her clients are small to medium sized startup companies themselves. Her role at Tropic also involves creating, testing and iterating to build a seamless and efficient process to manage clients’ SaaS renewals and new purchases.

Meagan’s previous experience includes being the first customer success hire for a travel startup, running her own travel business, managing portfolio companies for a VC firm, building new imaging technology businesses for an incubator, product management for a health care division of Nestle and working as an associate consultant for The Boston Consulting Group. Meagan has a BA from Duke and an MBA from Kellogg. She lived abroad for seven years in Dubai and then outside London, raising her kids and exploring the world.